Passenger Conduct & Responsibilities

  • Passengers riding with Mount Clemens Dial-A-Ride are expected to conduct themselves in a manner that is courteous and considerate of the driver and other passengers.
  • Only stops that have been previously arranged are allowed.
  • The driver is not allowed to schedule pick-ups or make unscheduled stops.
  • All trips must be scheduled through the dispatcher.
  • Passengers who are repeated no-shows or who do not cancel scheduled pick-ups may be subject to loss of service.
  • All passengers must remain seated until the vehicle comes to a complete stop.
  • Passengers are responsible to see that their personal items and packages are loaded and unloaded from the vehicle.
  • Passengers cannot smoke, drink or eat in the vehicle.
  • It is the passengers' responsibility to notify the driver if they or another passenger is injured or becomes ill while on the vehicle.
  • Any conduct that endangers the safety of others will not be tolerated and may result in loss of service.