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Water & Sewer

Water & Sewer Emergencies

If you have a water & sewer emergency during our regular business hours (M-F, 7am – 3pm), please call the Utilities Department at (586) 469-6892 Ext 502, otherwise call the Sheriff Department at (586) 469-5151 and they will dispatch a Utilities Department Worker to your house. If you are unable to speak with someone, please leave a detailed message and we will get back to you as soon as possible.

Water & Wastewater Rates

Effective October 1, 2025, water rates and fees are to be charged and collected monthly.

  • Water Service Fee: $11.10 per 5/8-inch meter size; charges for larger meter sizes based on equivalent meter ratio
  • Wastewater Service Fee: $10.35 per 5/8-inch meter size; charges for larger meter sizes based on equivalent meter ratio
  • Water Consumption Charge: $6.04, per 100 cubic feet; 1 unit of water = 100 cubic feet or 748 gallons
  • Sewer Consumption Charge: $7.36, per 100 cubic feet; 1 unit of sewer = 100 cubic feet or 748 gallons

Outdoor Water Meter Option

The City of Mount Clemens, like most other cities, uses the water meter in your home to determine charges for sanitary sewers. The assumption is that most of the water used in your home eventually flows into the sanitary sewer (showers, clothes and dish washing, toilets, etc). Therefore your water and sewer bill has two rates, one for water and one for sewer. Both are based on the water that flows through your water meter.

However, water that is used outside on sprinklers doesn’t end up in the sewers. With the popularity of sprinkler systems, this cost can be significant. The City of Mount Clemens, in an effort to save you money, allows the installation of a second water meter that measures only water that goes outside of your house to the sprinklers.

This program is optional for the property owner/building owner. Any water and sewer customer can take advantage of this program.

Policy on Water Leaks

The City is responsible for the water service line from the tap on the water main up to and including the curb stop. The building owner is responsible for the water line from the connection to the curb stop into the building. The building owner is responsible for repair and or replacement on the building owners’ side of the curb stop (including the connection to the curb stop).

A representative of the Utilities Department will respond as soon as possible by visiting the site to determine if the problem is the responsibility of the City or the user. After business hours, the Utilities Department has an on-call duty man to maintain 24-hour coverage. All utilities department employees carry a picture identification.

Whose Sewer is it?

The Utilities Department cleans and maintains the main line sanitary sewers generally located in the center of the street. The building owner is responsible for keeping the building service sewer clear between the building and the main sewer. However, the Utilities Department may attempt to clean a blockage in the building service sewer if there is an available six inch clean out at the curb.

Public Act 222

In compliance with Public Act 222, if you experience an overflow or backup of the sewage disposal system, you must file a written claim with the City of Mount Clemens within 45 days after the overflow or back-up was discovered. Failure to provide the required notice will prevent recovery of damages.

To receive a Notice of Claim form, please contact the City of Mount Clemens Utilities Department at (586) 469-6889 Ext. 502 or by mail at Mount Clemens Utilities Department, 1750 Clara, Mount Clemens, MI 48043.

Frequently Asked Questions

A second or dual meter can be installed to meter water that is directed exclusively to a sprinkler system or outside spigot/connection such as to a swimming pool and will not enter a sanitary sewer. The installation of a dual meter in the home would allow the sewage rate to be billed only on that amount of water that enters the sewer system through the home. Sewage fees would not be charged on the water that flows through the second meter for outside use.

Any water and sewer customer can take advantage of this program. The customer, however, should evaluate individual circumstances based on use to calculate cost effectiveness.

An estimated cost for the second meter installation is currently $561. Although the cost for the permit and meter is fixed ($459), plumbing work in your home will also have to be completed. These plumbing costs will vary depending upon the complexity of the changes in piping required to install the second meter.

Call the Utilities Department at one of the following numbers:

  • Main Office – 7:00am to 3:00pm Weekdays (586) 469-6889 Ext. 502
  • After Hours and Holidays Emergency Number – Sheriff (586) 469-5151

A representative of the Utilities Department will respond as soon as possible by visiting the site to determine if the problem is the responsibility of the City or the user. After business hours, the Utilities Department has an on-call duty man to maintain 24-hour coverage with no service fee. All utilities department employees carry a picture identification.

When the curb stop valve is shut the water stops leaking —— indicates that the leak is in the homeowner/building owner pipe to house/building.

If conditions allow, call three drain cleaner specialists to compare prices. Ask each what the minimum cost is? How many feet of cleaning does this include? How much for each additional foot? Do they offer a warranty? If so, how long and what does it include? If one bid is extremely low you may wish to ask for references, call the Better Business Bureau etc. Once they open up the drain ask them to clean it with the largest cleaning tool they can safely use.

It is suggested that you hire a drain contractor with equipment to insert a closed circuit television camera into the sanitary house lead to locate and view the obstruction. It is much cheaper to locate and view the problem and possibly clean your sewer before it is excavated for repairs. Drain cleaning contractors with this type of equipment are listed in the phone book. If it is confirmed that your sanitary sewer lateral needs to be replaced be advised any contractor hired must be registered with the Community Development in the City of Mount Clemens. Not all drain cleaning contractors are registered to repair and/or install sanitary sewer laterals. Registered contractors must meet certain standards, have proper insurances and post a bond covering their work. Calling three contractors for price estimates is also suggested if time allows.

During and following flooding, contact utility companies for information and advice on precautions and safety measures. Do not handle connected electrical cords or appliances if the current is still on. Do not light a flame in an enclosed area containing gas fired or oil fired appliances. If electricity is connected to an appliance which has had the motor controls submerged, do not attempt to start it until you have consulted a qualified service company.

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